About the Instructors:
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Mrs. Abeer Qumsieh Jouaneh Director and Founder of Better Business. After many years of an enriching career, Ms. Qumsieh started an innovative company; Better Business that promotes and rewards creativity, ideas, and performance. Ms. Qumsieh’s main fields of training include: Mindset, Customer Service, Positive Thinking, Culture & Change, Mentoring, Motivation, Communication and Presentation. She has trained thousands of people around the Middle East & GCC. She also holds a franchise for Success Motivation International, a company that provides self motivational programs such as “The Dynamics of Personal Goal Setting.” Being a businesswoman who believes in social responsibility, Ms. Qumsieh is actively involved in multitudes of voluntary work.
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Dr. Suhail Jouaneh is Better Business’ Co-founder and Chief Learning Officer. He has trained more than 7,000 people from over forty countries around the world mainly with Haggai Institute’s Training Centres in Singapore and Hawaii in English, as well as the Arabic Speaking Seminars in the Middle East and in French for the French speaking West Africa. Dr. Jouaneh organized and delivered training in venues such as: Singapore, Hawaii, Senegal, Cyprus, Dubai, Oman, Qatar, Lebanon, Syria, Bahrain, Turkey, Jordan, USA. His main field of expertise is Communication Skills as well as Leadership, Team Building, Motivation, and Emotional Intelligence.
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Dr. Rand Haddadin is Better Business’ Senior Trainer and Training Programs Developer. He is a certified World Teach instructor and serves as the organization’s National Leader in Jordan. He is certified in the fields of Customer Service, Solving the People Puzzle, Teaching with Style, Vision of the Leader, Purpose Driven Life, Stress Management, and Seven Laws of the Learner. Dr. Haddadin trained around 4,000 people from different circles in Jordan, Kuwait, Egypt, and others.
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Mrs. Mary Sakkab is Better Business’ Events Manager & Educational Programs Specialist. She has been an instructor for more than 15 years, and a trainer for more than 8 years. She has obtained an MA in HR Management and a degree of Optimal Learning from Samford University, USA. She has also served as a mentor in the Teacher Trainer Workshop in Lebanon. Mrs. Sakkab is an Educational Specialist, and is a dynamic and active trainer. Her fields of expertise are Time Management, Customer Service, and Motivation.
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Mr. Ashraf Yassin has fifteen years of experience in Human Resources & Training at the Hotels’ Sector, lastly with the InterContinental Hotels Group and currently as a Consultant with USAID. Academically, Mr. Yassin holds a Master’s Degree in Tourism from the Yarmouk University and is a member at the National Training & Employment Project, RSCN & INJAZ.
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Eng. Dani Emill Samarneh is a commercial manager for the leader and pioneer FMGC company in the region responsible for go-to-market strategy and solution. He played several roles during his 10 years of working experience as follows:
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Senior sales engineer with international company for Air compressor, Generator, Breakers and Air Equipment.
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Service & after market manager with international company for Air compressor, Generator, Breakers and Air Equipment.
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Group operations manager with Liquid Oxygen & Nitrogen Factories for industrial and medical use.
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Operations manager with FMGC.
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Commercial manager with FMGC
Eng. Samarneh has a very strong experience in business development for the local market, capacity planning (creating valid Do-Able plan), capacity control, project management, MRP (material requirement planning) for industrial firms, costing, budgeting, BEA (break even analysis), KPI and KSI. He is in charge, as project manager, to establish effective manufacturing software; including enterprise resource planning (ERP), customer relationship management (CRM), supply chain management and logistics management in the industrial factories. |
